Forum Discussion
records missing from text usage report
I was just checking the usage on my account and noticed some inconsistencies. I found that the records for many text messages are missing. I have 8 lines on my account (large family) and there are ma...
gramps28 wrote:If the text were made using an app like What's app will show as a data charge not cellular.
I realize that, but I'm not concerned with those types of messages. These were all regular texts. As I mentioned, a text message will show as an outgoing message from one number to another, but there is no corresponding incoming message on the other line, or there is an incoming message on one line and no corresponding outgoing message on the other line. As far as I'm aware, you can't message a text line from an app like that, or receive regular text messages from an app like that. Looking at the dates and times, I may see a conversation of several messages over a short period of time, and some messages will show up on one line and some on the other line and a few on both lines. Furthermore, if I go look on the phones, I can see that they are regular text messages on both phones.
I understand your point, and I appreciate it as that is the most obvious thing, but that’s not what’s going on here.
