Forum Discussion

BackAndForthTra's avatar
BackAndForthTra
Network Novice
Hace 2 años

Refill emails for account without phone number

I keep getting emails saying "Your T-Mobile account needs to be refilled", despite all my numbers having been canceled. I only used it when I was traveling to the US. When I log in into my account, ...
  • gramps28's avatar
    Hace 2 años

    You can ignore the message, it's only sent as a courtesy letting you know it's your last chance if you want to keep the number.

    The only way, post paid or prepaid, to contact Tmobile is by calling support after an account has been terminated.