Forum Discussion

pcassa's avatar
pcassa
Newbie Caller
Hace 3 años

Getting errors: I can't complete a payment to refill my account

Error in question

I keep getting this empty error message every time I try to complete a payment. I've tried it both on desktop and mobile, tried different cards, and tried a saved card vs inputting all the info again. 

It’s been going on for over a week. Help?

  • I mean T mobile is such a disgusting and embarrassing mess I would not attempt to do business at this time

  • I mean T mobile is such a disgusting and embarrassing mess I would not attempt to do business at this time

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    ConsumerRprts92 wrote:

    I mean T mobile is such a disgusting and embarrassing mess I would not attempt to do business at this time

    WOW  1st post and not a bit of help to the O/P. Guess you just need a place to vent or complain. To the OP try reaching out to T-Mobile through their Facebook page you may get your issue to your satisfaction

  • oh fuck, they dont have t mobile employyes answering this crap? So they just fuck us over and then give us a forum to try and make do? lololol

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    ConsumerRprts92 wrote:

    oh fuck, they dont have t mobile employyes answering this crap? So they just fuck us over and then give us a forum to try and make do? lololol

    what issues are you having that you cant figure out?

  • pcassa's avatar
    pcassa
    Newbie Caller
    ConsumerRprts92 wrote:

    I mean T mobile is such a disgusting and embarrassing mess I would not attempt to do business at this time

    Honestly, after seeing a lot of people with the same issue for months and months, I’ll just go ahead and switch. 

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    This is a peer-to-peer forum where users try to help each other figure out some of the issues they are having and try to direct them in the right direction to getting those issues resolved.

  • Ric buddy why dont you help the original fellow? Since youre such a wiz. I am definitely switching as soon as my phone arrives. I have already paid and been charged for this months service which I pay for in advance. As per usual a few minutes after receiving the text confirmation from the flaming garbage barge I then lost all service. The only reliable part of having tmobile