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im getting an error code reg09 what do i do
im getting an error code reg09 what do i do
Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.
- aman_nithNewbie Caller
Same here, I am getting REG09 on Pixel 6 from time to time, even though E911 is setup
- towens169Newbie Caller
I think so I haven't gotten the red phone icon in the top left of the screen
in some time now.
- tmo_marissaEmpleado de T-Mobile
Awesome to hear! Thank you for the update!
- Marissa
- thejaycanNewbie Caller
dmgilson wrote:
I already submitted my e911 address, have restarted my phone and still get the Reg09 error message. Any thoughts?
Same here! Old thread, but current problem.
- tmo_chrisSpectrum Specialist
Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.
- tmo_marissaEmpleado de T-Mobile
Hola @towens169! How is everything going? Were you able to get your E911 address sorted out and say farewell to that error message?
- Marissa
- doomgooberNetwork Novice
Just fyi: I had to restart my phone after entering E911 address to get WiFi calling to work.
- LeftmatchNetwork Novice
When I try to update my 911 address it just takes me to the metro page
- dmgilsonNetwork Novice
I already submitted my e911 address, have restarted my phone and still get the Reg09 error message. Any thoughts?
- magenta8926949Newbie Caller
Same issue with pixel 6 although everything is set
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