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im getting an error code reg09 what do i do
im getting an error code reg09 what do i do
Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.
I'm also having this issue on a Pixel 6 Pro. I think it might be affecting my calls while on wifi. I've been unable to make or receive them on wifi for a while now.
Same error code since I started using Pixel 6 :(
Any luck with the fix ?I too am having wifi issues. I bought this phone two and a half weeks ago. I live in a very rural area and need the wifi for my work. I had TMobile tech help me set my e911 address because it wasn't in the system. They gave me a72 hour window for it being fixed and at the end of that time it did work but only for about two days and now I'm getting that same error message again. I did try my phone at a neighbor's and it was working for a few hours but now I'm back to error. Does anyone have a suggestion?
Same issue here for the last several months. Updating my e911 address does not solve.
Same issue here with Pixel 6 - e911 address was set up a month ago; just started getting the same error code message: REG09. Double checked e911 address on profile and it's still correct.
did you try deleting it and re adding the address back in?
2hr online chat with TM resulted in no answer. Useless advice from them. Like others, we need the wifi calling to function. Any other real solutions other than the obvious of updating your profile?
Pixel 6a on Sept security update
REG09 error every time I leave my home Wifi.
Did toggle wifi calling. Did update e911 address.
Non pixel Android phones do not have this problem.
Would appreciate a fix
Also having this issue on a Pixel 6 - please fix ASAP!!!
After a thoroughly unhelpful phone call with 611, I messaged through the app. After initially suggesting my E911 address wasn't valid (which it was haha), they had me reset network / wifi / bluetooth settings and restart my phone. They claim the message won't happen anymore, but I won't know until I know. Worth trying in case it does fix it.
