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im getting an error code reg09 what do i do
im getting an error code reg09 what do i do
Hey there 😊 REG09 is a Wi-Fi calling error indicating that there may be an issue with your E911 address (address used by emergency personnel if you call 911 while on Wi-Fi calling). The most common reason that you would see this error is if you have not set up your E911 address but that is super easy to fix. Pagar these steps for instruction on how to set up your E911 address online.
I have tried updating the E911 website - with one notable observation - I put in my zip - the address comes back corrected with the +4 to zip - yet when I save the address in the saved screen it still reports only normal zip without +4.
That said - Pixel 6 Pro owner - seems many other Pixel customers experiencing this same issue. When is this going to be addressed by support? Seems other have ventured into online chat and made calls with no advice other than reset everything - which is the blow off that doesn't fix things. Many of us think the problem is gone and well - it comes back. When can we expect a fix for this issue? I have needed to make phone calls where your signal has horrible reach - and have found myself rebooting the phone to get rid of the error and make the phone call out - not ideal when its an emergency call I am making, to have to start "troubleshooting" my phone to get it working again.txnick wrote:
After a thoroughly unhelpful phone call with 611, I messaged through the app. After initially suggesting my E911 address wasn't valid (which it was haha), they had me reset network / wifi / bluetooth settings and restart my phone. They claim the message won't happen anymore, but I won't know until I know. Worth trying in case it does fix it.
any update, just curious if their hail Mary worked for you...
I have been having this problem for a while as well. Three separate calls to customer support, but nothing has worked permanently. I am now in a place where I can reboot the phone and it will work for about an hour or so. I am rural, so I need this to work.
happening on Pixel 4a too
