Forum Discussion
T-mobile 1 hr free wifi feature not working with the aircraft on new vendor "Viasat" during American airlines flights
Recently I found certain aircraft of AA equipped with different WiFi vendor/service called "Viasat". There is no link to T-mobile login. And the flight attendant has no idea how to make it work a...
Our offers only apply to GoGo 😥
It would not work with other WiFi providers.
-Lauren
So Here is the part I don't get:
ViaSat is simply a provider. GoGo account holders still have access on those AA flights that have ViaSat. You need a GoGo Login to access.
With the GoGo direct service T-mobile was automatically recognized.
Is there a way to log in to GoGo with my T-mobile username and password or some other username and password to get my free texting and one hour of Wi-Fi?
If I have to pay for GoGo in addition to T-mobile, the T-Mobile advantage is gone for me.
T-Mobile - Anyone there? We get one hour of GoGo but have no way to log in on a ViaSat managed Go Go System? Can you please fix this?
