Forum Discussion
T-Mobile 5G Home Internet Gateway slow ethernet but fast WiFi
I recently installed the grey 5G Home Internet gateway at home. When I first got it three weeks ago, I was seeing speeds of 150+ down, and 50 up on both WiFi and ethernet. Now I am seeing roughly th...
ejayhefner wrote:ejayhefner wrote:I have the same issue. All was fine before I went away for the weekend. Came back to find my local router had lost WAN connection to the gateway. Upon restarting the Arcadyan gateway, wired LAN connects at gigabit rate, but actual transfer speeds are very bursty and hence significantly slower. Doesn't matter whether connected via LAN through my external router or with a directly connected PC. When directly using the Arcadyan built in WiFi AP it is fine.
Tried a factory reset, no improvement. My guess is that a firmware update was pushed over the weekend.
Contacted customer support and they are doing an exchange. However overnight the Gateway performed a 2nd factory reset (perhaps the one issued OTA by support) and the LAN speed returned to normal. I'm unsure how and OTA reset would differ from using the hard reset button.
What firmware version does yours show to be at now? Im having the same issues and seeing im on 1.00.16
