T-mobile lied to me TWICE. T-Mobile, when will you make good on your promise?

I was totally and completely lied to by T-Mobile. I was with my friend who was already a customer of T-mobile when I called to switch from Verizon. We were told #1. That my phone would work on their service and that lots of Verizon's customers switch over with no problem. #2. That I would have to first become a T-mobile customer and that my Verizon numbers would have to be teleported over and then my friend would get his $50 referral fee. #3. I was told that if I teleported my numbers over that I would be eligible for the keep and switch. All of this was blatant LIES!! My phones did NOT work on T-mobile network. My friend didnt not get his $50 referral fee, because we were what I believe purposely misinformed. Actually, he needed to send me a refer a friend link BEFORE my getting signed up with T-mobile, again, we were told just the opposite. We did NOT yet our keep and switch fro two reasons. #1. My LG ThinqV60 was NOT elible come to find out later and #2. No one told us that BEFORE switching over that we needed to access our Verizon app to prove how many months that we have been paying on our phones, even though our last bill showed exactly what was still owed on our phones. A couple of customer service reps were very honest and suggested I go back to Verizon. Also, a couple of store employees said that they were leaving because T-mobile such an unscrupulous company. RUN AWAY from this company!!! A quick Google search and a quick glance at this link might prove to be fundamental. https://bgr-com.cdn.ampproject.org/v/s/bgr.com/business/bill-cramming-t-mobile-employee-confessions/amp/?amp_js_v=a6&amp_gsa=1&usqp=mq331AQKKAFQArABIIACAw%3D%3D#aoh=16462737036235&referrer=https%3A%2F%2Fwww.google.com&amp_tf=From%20%251%24s&ampshare=https%3A%2F%2Fbgr.com%2Fbusiness%2Fbill-cramming-t-mobile-employee-confessions%2F