Forum Discussion
jay8228
Hace 4 añosNewbie Caller
Trade in bill credits CANCELLED?
Hello! I had two voice lines that had a eligible trade in promotion to upgrade to Samsung S21 by trading old phone (S20 FE). The promotion was to get up to $800 trade in credit for certain devices… S...
jay8228
Hace 4 añosNewbie Caller
Much appreciated! I understand this is just a generic help forum for users only and I suppose I am venting a bit here. I've seen quite a few other posts with odd practices and I guess I am adding to that list. Moral of the story here is to document document document. I still cant fathom why the reps checked for eligibility and agreed that I am eligible for the promotion. Also note that the EIP was fully paid off early.
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