Forum Discussion
Two hour wait for customer support - then a hang up
I need to be able to receive verification text codes. I have called customer support twice now with a 2 + hour wait. I even decided to wait the two hours and the system disconnected me and would not ...
4 Years later this is still a thing. It happens from time-to-time but there are certain periods of time where it is impossible to reach someone when this happens the "Press 1 to receive a callback" feature will also not work.
Its been pretty common for customer service to hang up on me or not following up on a technical issue leading me to call back. You need to call using a different number, seems like some ban or another issue on their end.
