Forum Discussion
undoing a plan change?
My mom was talked into changing her plan with some promises by the sales staff that weren't the whole truth, losing her really good plan that she was on. Is there any way to undo that change? This is...
fireguy_6364 wrote:mind including what said changes/promises were supposed to be and what plan yall were on before it was changed?
I'm not sure of all of the specifics yet, it was an over 55 plan, but the big one is the hot spot changes. Used to be unlimited high speed (with throttling for the biggest users "at times when the network needs it") to now being 50Gigs of high speed before switching to 600k. She was promised there were no differences. Also, one plus international is $25 a month extra now for whatever that is, and I don't think it was that before.
