Forum Discussion
USPS lost my trade in phone needed for a rebate
I purchased an iphone 11. It has a rebate of $580. The rebate requires a trade in, and I mailed in my old iphone 6s to Assurant with the prepaid label given at time of purchase. The trackin...
Folks any updates on yours tradein return lost due to usps. I am in same boat as all you are.
Send 3 pkgs 12/8 two got received by tmo and got the proper credit. But one was checked in Lewisville TX post office on 12/13 and never get up dated as delivered still saying in transit.
Open a case with usps and they still saying they looking into this. No final say from them.
Escalated to Tforce and told them about the whole situation and tell them a case is open with usps. They told me they filling a Form not sure what that means. Currently just waiting on Tforce. I am pretty sure usps has lost the pkg to theft. $730 credit for iPhone 8 will be my LOSS.
