Forum Discussion
USPS lost my trade in phone needed for a rebate
I purchased an iphone 11. It has a rebate of $580. The rebate requires a trade in, and I mailed in my old iphone 6s to Assurant with the prepaid label given at time of purchase. The trackin...
magenta8373160 wrote:Did anyone get this resolved? It looks like I'm also headed in the same direction, as it's been days and the only USPS tracking updates recorded are "In Transit to Next Facility". This has posted every single day at 12am. Not looking forward to dealing with this.
I got a favorable Resolution Finally. USPS never reply to me even though i open a ticket.
Same time I contacted T-force and let them know whats going on. They also waited for USPS reply .
Then i got the email from TMO that they going to remove the credit since I never send them the tradein back. Then T-force Rep contacted me and told me that they understand its not my fault but USPS fault.
They decided to remove all my installment on the Device . So now I own the Device and zero due.
Way to go T-force (Twitter) they took care of all of my issue.
So anyone having issues escalate to T-force.
