Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
Y'all should do the update. It completely fixed the issue for me and felt like some weight was lifted off my shoulders. Make sure your phone has the most recent update. I had to manually ask my phone to search for a update and it said....found one! So naturally, I downloaded it and checked the software version to make sure it was the right one.
Good luck out there. This thread was useful. I even had it bookmarked on my home screen.
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