Forum Discussion
What happened to customer service???
I've been a T-Mobile customer for years. At one point, in response to an issue I had when my account was inadvertently changed by a store representative, I was given some sort of status where whe...
The customer service is what has kept me with T-Mobile for 15 years! I have called customer service 3-5 x's with no resolve to what is going on. Very sad because this was such a great company for customer service! Makes me want to change carriers too!!
