Forum Discussion
WHAT ON EARTH IS WRONG WITH THE PHILIPPINES CALL CENTER? and why is T-Mobile fielding all calls out to them??
The Philippines call center is a complete waste of the customers time because they are untrained, have zero access to a customers account, do not have a clue about technology, and to compensate for t...
Jasperkona,
Sorry to correct you but there is NO customer service by T-Mobile. Not in the Philippines or anywhere else. There is no email or phone # available to reach the Corporate Offices and the call center in the Philippines don't know anything about phone technology or about T-Mobiles phone plans. Twice after carefully telling them which line of my 2 lines that I wanted them to turn off, both times they turned off the wrong line! When you know you're speaking to someone who hasn't a clue of what they are talking about and ask to speak with a Supervisor, they argue with you saying they can help you and refuse to transfer you! When I ask again they disconnect the call! This has happened to me multiple times.
plus, what about the 2 data breaches?? Why didn’t T-Mobile have to payout on a settlement?? A good question for the FTC and/or the FCC ( the FCC is a corrupt useless organization but they will be held accountable as soon as the dope in the White House gets ousted.)
and last but not least, are you all aware that T-Mobile calls this community ‘a Social website’ ??
T-Mobile disgusts me. As soon as I finish a deadline I'm on the first thing I will do is to find another mobile phone carrier.
