Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
First Comcast and now Tmobile. To get my autopay discount originally, IT WAS REQUIRED THAT I PROVIDE A CREDIT CARD NUMBER. The 3-4% fee charged by the credit card companies comes nowhere close to $10, at least in my case. Neither of these companies can provide good, reliable service anymore. It is an excuse to hose the customer for an extra $10. Since they are both mum on exactly why, one reasonable hypothesis is internal employees have access to card numbers, security codes, etc and may have been selling them on or using them for personal gain. By going the direct bank account route, both companies avoid the protections afforded customers using credit cards. Since they don't discuss why they are changing, one can only conjecture. The $10 fee may be what they calculate to cover the cost, apportioned over EVERY customer, of all of the bills that will wind up in collections.
