Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I started out with Sprint, and after the merger I thought service was going to be better. In some ways yes, but performance and accessibility is another. In another way to tell us customers that they're changing our agreement and stopping discounts. In any large company that you pay for product or service out there ... just name them ... transaction fees are always there, it is the added cost that is already calculated into the price of the service or product. I believe that the smart people in charge has leveled out revenue and needed to find others ways to give themselves raises. It is my belief, they are going the wrong way... it would be better if they were to have the added savings offered to those willing to change payment method for a better discount. Removing the discount would have greater problems with billing and loyalty.
