Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I've been a loyal T-Mobile customer for 20+ years. Will be switching to Verizon next month based on the Autopay discount that now will only be applicable to debit/checking payments. I don't think that T-Mobile understands that I don't want them having my debit card or bank account due to their poor data security record. This is s very poor business decision on T-Mobile's part and extremely incongruent with what has been for the past 20 years been a very positive customer experience with them.
