Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I don't carte what you call it. If you are saying that to take my credit card, you won't give me the $15/month discount any more, that means you are raising my rates! If you talk to a T-Mobile rep, they say the discount is going away and that my rates are not going up. I don't care how you want to spin it, more money out of my pocket for Sub par service is an increase in my expenses and raising my rates! There is ABSOLUTELY NO WAY that this 20+ year T-Mobile/Sprint customer is giving you guys my checking account information! What do you think your customers are? Stupid? You cannot even keep my credit card data secure. AT least I can fight bogus charges with my credit card. There are NO protections for customers when you are given their checking account information (debit card # is the same thing). Once the charge is assessed to a debit card/checking account, the money is GONE. How stupid for a cell phone carrier to lose a 20+ year customer over taking a credit card, which you have done for many years! Bye Bye T-Mobile. I am looking for a new carrier.
