Forum Discussion
Why does my mobile hotspot disconnect every 5 minutes?
I rely on my hotspot a lot to work from home because I live in a more rural area and for the past 3 weeks my hotspot disconnects any time I try to use a feature on my phone, check a text, etc. There ...
This sounds like user error.
Hotspot settings need to be adjusted to not time out after idling for 5,10 minutes. You can change this to never occur.
Pro tip: Restart your device before you enable your hotspot. This helps connect much better, albeit I haven't needed to do this in recent events.
Hotspot is only as good as the data connection and coverage available to you; Peak hours, rate plan, device capability Signal quality, and the fact on device data takes priority over mobile hotspot.
Typical, the customers I see complaining about their hotspot experience are using it in a way it wasn't i Intended to be used and they would be better suited to use other means to access the Internet.
