Forum Discussion
Worrying eSim request
In the last week I've started getting notifications in my setting (iPhone 12 mini), saying "US Mobile would like to activate an eSim on this phone." I have no idea what this is related to - I've nev...
Try contacting Tmobile support using messenger on one of Tmobile’s social media platforms like Facebook or Twitter, they're a higher tier of support.
I changed my password, but just got another request for the eSim install, so I called 611 and talked to tech support (escalated to "IT support"). Their answer was a bit murky (to me anyway), but the take away I got was that this wasn't something nefarious. I think I understood that the iPhones get eSim's setup "by default" (although it's now years past anything "default" for this phone), and for some reason this got turned back on. They assured me they fixed it on their end and I shouldn't see this again.
Just recapping in case anyone has a similar issue and ends up on this thread via searching - call 611 and tell them to fix it for you…
