SOLVED

RECEIVing texts for digits

This issue is not "SOLVED" -- FIX IT T-MOBILE IN THE DIGITIS APPLICAITON. EASY FIX. 

Short codes and OTP SMS cannot be sent over digits for the following reason-

Digits accesses the phone number on multiple devices, which have nothing to do with your phone. This poses serious security risks for OTP and short code SMS content which are EXPLICITLY meant for your smartphone. 

The sender of the codes assumes that you are reading it on your phone. If you received the code for a password reset, one time password or verification of authentication, you MUST possess the phone or else you are breaking the covenant with the sender of that SMS who can then be legally held liable for sending such text to a device that is not your phone.

So, in short, there will not be short codes on digits. There cannot be.

Vaz12345 wrote:

Short codes and OTP SMS cannot be sent over digits for the following reason-

Digits accesses the phone number on multiple devices, which have nothing to do with your phone. This poses serious security risks for OTP and short code SMS content which are EXPLICITLY meant for your smartphone. 

The sender of the codes assumes that you are reading it on your phone. If you received the code for a password reset, one time password or verification of authentication, you MUST possess the phone or else you are breaking the covenant with the sender of that SMS who can then be legally held liable for sending such text to a device that is not your phone.

So, in short, there will not be short codes on digits. There cannot be.

Not really.  To setup digits on a device you need to login to your account and it will send a code to your phone.  So it's secure as any other account can be.

Google Voice supports short codes so it’s not technically impossible.

T-Mobile, how about providing a second SIM line for $10 and getting rid of this problem?? 

KittyCat417 wrote:

Is there any way around this? I'm temporarily using digits while I wait for my backordered phone to arrive. In the meantime I need to reset the password to access some accounts that are on my lost phone. Which I can't do because I can't receive the text to do so. I needed to change his passwords to ensure that whoever has my phone can't access that, and also i really can't afford to go another 1 to 2 weeks with no access to my email and other accounts. 

Is it an i phone? You can do some of what your talking about through i cloud (email apps etc). Also you can back it up and then reset it to factory settings remotely so your info is no longer on it at all. 

Had to call in to have them update for me.  I can't have them send me an email pin and make changes on my own.  So after 8 days of calling and getting different customer rep.  I finally got one from the Alabama call center that was able to figure the issue and get my number working again.

Well I needed digits to get my confirmation code that's tied to my TMO number, which digits can't do.  I don't need another line or Google voice, unless you're saying if I linked my TMO number to Google Voice that I would still get short codes.

Yes if you link you TMO number with the google voice number you will be able to get short codes. You have to link your sim number and not the digits number due to the digits number not working with short codes.

I just did some research and if you want to port your TMO number to google voice it cost $20 but after that you can transfer it to whatever company you want for free since you paid for the first transfer. I will be doing this to save money since T-Mobile dose not want to support short codes for digits numbers.