Forum Discussion
Remove line from family plan
How do I remove a line from my family plan? They are going on their own.
¡Hola, @magenta2724053!
I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contáctanos.
Back to OP question, can you remove an unwanted line / device *without* having to contact customer service? Removing lines will not impact my plan and the devices are fully paid. I do not care about the old numbers and do not want to go through the hassle of calling.
