Forum Discussion
SAY NO TO T MOBILE
Hello Everyone, We have an account with 4 lines with t mobile under simple choice North America plan for almost 5 years. Let me share the three experiences with you with t mobile...
¡Hola, @chandranandipati7!
I'm truly sorry for the amount of time you had to spend on the phone to get the account transferred over and attempt to get service to your friend in India. There's no reason it should have taken this long nor should you currently be waiting on us to get signal in India. You shouldn't have had to repeat yourself as many times as you did because each employee you speak to should be noting the account. I'd love to be able to personally help with the situation but we do not have access to customer accounts via our Support Community. However, I highly recommend working with T-Force via Facebook o Twitter because everything will be written down and you shouldn't have to repeat yourself that much not to mention being placed on hold. I'm so sorry I'm not able to help more, but T-Force will be able to give you more info on what's going on.
I don't think you're listening to me. I'm done! I lay too much for this 1 phone and this hacker is still on my accounts I have been a customer for 18 years but you guys have let her ruin my foundation and she put porn on my Dads legacy page I'm done. I am changing carriers. It's need 7 months of hell and reporting her and begging for help I followed all the directives and she's still on my account and my foundation account. I am done.
