Forum Discussion
Security of bank account information
Some people at my bank have had their bank account accessed by overseas hackers in recent years and some bank accounts were emptied, due to security breaches.
As T-Mobile is now requiring our bank account information to continue with our auto-pay discount, I would like to know the guarantees that T-Mobile have in place in the event of our bank account information being accessed. Will T-Mobile guarantee all of the deposit in our bank account? Will we have to sue T-Mobile for our bank deposits. I would prefer a small fee to use my credit card, rather than offering T-Mobile my bank account information as they have proven in the past that they are not secure. I have multiple lines so my Auto-Pay discount is $30. Thus, it is worthwhile to me to keep.
I also would like to know what the Bureau of Consumer Protection has to say about this matter and the responsibility of T-Mobile to not allow our information to be breached. I can much more easily replace a credit card than I can change my bank account. I would like to know that T-Mobile is taking this seriously and will guarantee our bank accounts if there is any security breach.
so you mean since they DID previously allow CC cards for the auto pay discount and then took that away..in some weird way this is NOT the same as the way TMO is doing it?
Fireguy, yes but I agreed to three years service when I switched my phone so I am exposed for the balance of my term.
pay it off and move on..which is more important to you..continuing to complain about no longer being able to use a CC card to get your auto pay discount for the next 3 years..or biting the bullet and paying off what you need to and heading on to those greener pastures?
Are you nuts? Pay TMO $665 to pay off two phones and still have no phone insurance all because TMO changed their mind?
Disgusting..
Does anyone know if T-Mobile is storing bank account information, or just a token and leaving the information at the bank. If a token only, then autopay is not that dangerous. If they actually store bank info internally giving bank info is a non starter to an organization with a bad track record of data security.
