Forum Discussion
SUPER UPSET CUSTOMER
I received a letter from Verizon today in the amount of 5,000!!! I am so MAD!! This is extremely frustrating!! The sales team should NOT MAKE FALSE STATEMENTS!! I did the keep and switch program and ...
If you're talking about Tmobile paying off Verizon for you to switch you actually need to pay off Verizon then submit the final bill then Tmobile will issue a prepaid debit card to you.
$5k? how many phones were you bringing over? you pay off the amount owed on said phone then whichever carrier you are switching to kicks you out the promo amount usually in the form of a digital card to technically reimburse you or at least cover some of the cost of the phone pay off. pretty much the same scenario for any carrier you try to switch to and bring your number with from a prior carrier.
