Forum Discussion
support for auto pay
Ever since t-mobile started wanting users to pay via bank account,which I don't want to do, t-mobile auto pay has not worked. I get harassed for being late, but my profile still says I'm set up for ...
which is when they shut down the promo for auto pay with a CC card..if able contact TMO through either Facebook or Twitter. they might have to remove it fully then re add it back on? either way an agent will need to assist with this one.
I did connect with Vinny on FB TMO, took a little time but Vinny did identify an issue & my issue is getting resolved. I appreciate finding out on this forum about connecting thru FB. And appreciate the FB team!
