Forum Discussion
T-Mobile 5G Home Internet Gateway slow ethernet but fast WiFi
I recently installed the grey 5G Home Internet gateway at home. When I first got it three weeks ago, I was seeing speeds of 150+ down, and 50 up on both WiFi and ethernet. Now I am seeing roughly th...
Same issue & plus
1- The current modem has been dropping connections so many times during the day. We have a hard time while connecting/remote to my work place through VPN.
2- The ethernet speed is very slow (60-70mbps) but wifi is more than 200mbps.
I read these issue from the TMobile forum and they suggested the modem model: G4AR.
3- Watching youtube on either wifi and ethernet is extremely blurry. I think Tmobile is limiting the youtube speed on their end.
We called TMobile about the issue and the tech support ask us to pay $55 for the internet service which we have to pay $5 more for our current plans is $50.
Seems like TMobile is trying to charge the customer more money to get better internet.
The customer service/tech support did not resolved our issue.
