T-Mobile Chat

charm wrote:

clb wrote:

Who ever heard of a cell phone service without chat? People say there's an option but I never find it. If you try to call, you're on hold too long….got other things to do. I was able to find chat on my phone, but my messages always fail.

Can anyone offer some advice as to what I may be doing wrong? I have never had a problem chatting on anyone's service.

 

text the number +1 (800) 866-2453 that’s there live chat number 

I love the idea of being able to send a text instead of having to wait on a phone call or having to keep an app open to stay connected. You are on the right track, but the phone number is the wrong one. 

Any T-Mobile customer can send a text message to 611 from your T-Mobile phone and get help from our messaging team. So much easier than trying to remember the long 1-800 number. 

Try it out and let us know how it goes 😁