Forum Discussion
T-Mobile Chat
Who ever heard of a cell phone service without chat? People say there's an option but I never find it. If you try to call, you're on hold too long….got other things to do. I was able to find chat on my phone, but my messages always fail.
Can anyone offer some advice as to what I may be doing wrong? I have never had a problem chatting on anyone's service.
charm wrote:
clb wrote:
Who ever heard of a cell phone service without chat? People say there's an option but I never find it. If you try to call, you're on hold too long….got other things to do. I was able to find chat on my phone, but my messages always fail.
Can anyone offer some advice as to what I may be doing wrong? I have never had a problem chatting on anyone's service.
text the number +1 (800) 866-2453 that’s there live chat number
I love the idea of being able to send a text instead of having to wait on a phone call or having to keep an app open to stay connected. You are on the right track, but the phone number is the wrong one.
Any T-Mobile customer can send a text message to 611 from your T-Mobile phone and get help from our messaging team. So much easier than trying to remember the long 1-800 number.
Try it out and let us know how it goes 😁
I don't see my may bill
tmobile and chat is non existent. The mobile chat is useless. They DO NOT care about their customers. Why did Sprint ever sell out to them???
Hola,
I am currently out of country. I opted for 30days International data pass. Will it reduce my limit of 50GB / month of Hotspot. Or 50GB / month hotspot is still there and in addition I get 15GB High Speed data?Please clarify.
Gracias,
PrabhuI want to add a line, use the new phone for myself and give the new user my cell. How do I do that and keep my existing number?
Ask for physical Sim cards. The lines are tied to the sim card not the phone.
charm wrote:
clb wrote:
Who ever heard of a cell phone service without chat? People say there's an option but I never find it. If you try to call, you're on hold too long….got other things to do. I was able to find chat on my phone, but my messages always fail.
Can anyone offer some advice as to what I may be doing wrong? I have never had a problem chatting on anyone's service.
text the number +1 (800) 866-2453 that’s there live chat number
I love the idea of being able to send a text instead of having to wait on a phone call or having to keep an app open to stay connected. You are on the right track, but the phone number is the wrong one.
Any T-Mobile customer can send a text message to 611 from your T-Mobile phone and get help from our messaging team. So much easier than trying to remember the long 1-800 number.
Try it out and let us know how it goes 😁
In some locations .. you may need to use the 611/SMS number. Eg. a few years back, in Estes Park, CO, service was soo poor (decent signal, but unusable) packet loss was at +90%. Calls through 611 wouldn't work, and the App was stuck in limbo trying to load. SMS was still usable.
Similar occurs if you’re roaming - AT&T roaming ≈ 2G ‘at best’ , and services/connections will timeout.
A couple of months ago my daughter's service was discontinued due too much roaming. This was after an agent informed me that there was good coverage in her area. Because of this information I purchased an upgraded cellular. Shortly after the purchasing, I was informed that my daughter's service would be discontinued because of roaming.
As you can see from the coverage map below, it shows that there is 5G service in the area. It is very misleading.
Hola
My phone was destroyed today. I have an old phone that I need to use until I can figure something out. Can that be done via chat?
