Forum Discussion
T-Mobile Data Breach
It’s time T-Mobile publicly discloses to its customers exactly what data was breached and what steps T-Mobile is taking to relieve its customers of T-Mobile’s simple or gross negligence in this breach.
At the very lease, because its customers’ IMEI numbers appear to have been released to the public, T-Mobile should agree to IMMEDIATELY OFFER TO REPLACE ALL OF ITS CUSTOMERS’ PHONES WITH NEW, NOT REFURBISHED (i.e. phones with already used IMEI numbers), PHONES IDENTICAL TO THE PHONES ITS CUSTOMERS HAD PRIOR TO T-MOBILE’S NEGLIGENCE.
This situation puts all of T-Mobile's customers in danger of identity fraud and misappropriation and the release of private and privileged information. This was the fault of T-Mobile and T-Mobile alone.
Will T-Mobile stand up for its customers or throw them under the bus?
I agree with all. My only official notification besides the news is from my LifeLock account about the T-Mobile breach. They have our phone numbers and email addresses so we should have gotten news before the media. Not happy with t-mobile customer care.
C4Flyer wrote:
\ T-Mobile should agree to IMMEDIATELY OFFER TO REPLACE ALL OF ITS CUSTOMERS’ PHONES WITH NEW, NOT REFURBISHED (i.e. phones with already used IMEI numbers),
I want a pony. Do you think I’ll get one?
How irresponsible. Still no notification to their customers. You are not asking for much considering the damage that can be done to the real victims of this breach, the customers.
Themilkyman wrote:
How irresponsible. Still no notification to their customers. You are not asking for much considering the damage that can be done to the real victims of this breach, the customers.
they posted about it on the site here on the 16th
https://www.t-mobile.com/news/network/cybersecurity-incident-update-august-2021
plus theres this from another poster
https://krebsonsecurity.com/2021/08/t-mobile-breach-exposed-ssn-dob-of-40m-people/
I received the email from McAfee to sign up for the ID Theft protection. The email links to a form which among other things requires that I supply my SSN and DOB. Requiring T-Mobile's victims of ID theft to supply their SSN and DOB to enroll in McAfee's ID Theft protection seems to be adding to the injury. Why is this necessary just to enroll? For enrollment purposes McAfee can verify our identity with our email or with a code delivered by text message to our T-Mobile line. I don't want to supply my DOB and SSN on a sign up web form.
How long did it take to get the email? It has been 24 hours and I still don't have an email
Heck I tried signing up for the McAfee Theft protection and never received the email. It's been more than a week, meanwhile I'm sure the folks that stole the information had it up on the dark web within minutes.
kathyjoy wrote:
How long did it take to get the email? It has been 24 hours and I still don't have an email
up to 48 hours. keep an eye on your spam folder just in case it gets tossed in there.
chuckj wrote:
Heck I tried signing up for the McAfee Theft protection and never received the email. It's been more than a week, meanwhile I'm sure the folks that stole the information had it up on the dark web within minutes.
Mine did indeed arrive in my spam folder and a few colleagues have also told me that their email arrived in their spam folders too.
lazmo wrote:
Perhaps this has led to a delay in the proceedings? >
“T-Mobile data-breach website lets alguien sign up for identity-theft protection”
https://www.tomsguide.com/news/t-mobile-data-breach-identity-theft-protection
As crazy as it may seem, let's look at this from another perspective. What about the former T-Mobile consumer that decided to cancel his plan within the last year or so? What about the consumer that applied service recently but due to whatever reason, was denied? The hack did not just involve the personal information of current consumers but also that of former and prospective consumers too. Therefore T-Mobile also owes it to them to offer protection does it not? How do you reach those people? Do the have to have a T-Mobile account/number to be able to take part in this offer? That would seem a little unfair if that was the case.
