Forum Discussion
T-Mobile Data Breach
It’s time T-Mobile publicly discloses to its customers exactly what data was breached and what steps T-Mobile is taking to relieve its customers of T-Mobile’s simple or gross negligence in this breach.
At the very lease, because its customers’ IMEI numbers appear to have been released to the public, T-Mobile should agree to IMMEDIATELY OFFER TO REPLACE ALL OF ITS CUSTOMERS’ PHONES WITH NEW, NOT REFURBISHED (i.e. phones with already used IMEI numbers), PHONES IDENTICAL TO THE PHONES ITS CUSTOMERS HAD PRIOR TO T-MOBILE’S NEGLIGENCE.
This situation puts all of T-Mobile's customers in danger of identity fraud and misappropriation and the release of private and privileged information. This was the fault of T-Mobile and T-Mobile alone.
Will T-Mobile stand up for its customers or throw them under the bus?
Sadly I know my post would not stay up. I have experienced this recent and with a tmobile employee(s) that not only hacked my phone but accessed my bank account and cash app and Credit card and I had no idea till it was too late. 2100.00 is what I have had to pay bc of this and NOT one rep or manager will call me back as promised and this has gone in for over a month. Ridiculous.
It uses the same website engine like AAA-Experian. I've used it for 4 years, It is pretty solid. This site that MacAfee uses is similar.
elbee333 wrote:
I received the email from McAfee to sign up for the ID Theft protection. The email links to a form which among other things requires that I supply my SSN and DOB. Requiring T-Mobile's victims of ID theft to supply their SSN and DOB to enroll in McAfee's ID Theft protection seems to be adding to the injury. Why is this necessary just to enroll? For enrollment purposes McAfee can verify our identity with our email or with a code delivered by text message to our T-Mobile line. I don't want to supply my DOB and SSN on a sign up web form.
how else do they confirm that you are in fact you and not some random person that has some of your info?elbee333 wrote:
I received the email from McAfee to sign up for the ID Theft protection. The email links to a form which among other things requires that I supply my SSN and DOB. Requiring T-Mobile's victims of ID theft to supply their SSN and DOB to enroll in McAfee's ID Theft protection seems to be adding to the injury. Why is this necessary just to enroll? For enrollment purposes McAfee can verify our identity with our email or with a code delivered by text message to our T-Mobile line. I don't want to supply my DOB and SSN on a sign up web form.
I signed up before when one of my credit card accounts got hacked and they provided good protection
Yep, I've been checking my spam folder as well. Not there. Guess I need to call T_Mo.
Perhaps this has led to a delay in the proceedings? >
“T-Mobile data-breach website lets alguien sign up for identity-theft protection”
https://www.tomsguide.com/news/t-mobile-data-breach-identity-theft-protection
Good luck they are NOT taking this seriously.
I was part of the data breach. I received a text message from T-Mobile that I was affected soon after the news broke about the breach. My friend received his a few days later. My account on the app has a box at the top that indicates I was part of the data breach and what I can do about it. I was able to finally sign up for the McAfee protection. It took awhile, at first I couldn't create an account and then I had to wait for their email which took several days but it paid off. I found out some woman in North Carolina has my social security number (this was at the beginning of this year, prior to the breach). I just signed up for LifeLock through Norton 360 also. I have been in the process of locking my down social security information with extra protection, two factor IDing my bank logins, freezing my credit, checking credit reports, etc. I had my cell account changed so my number can't be ported out to another carrier. Yesterday I received a call from someone claiming to be from T-Mobile. It even popped up "T-mobile" on the display. I thought it was something about the breach so I answered. He said they were just checking in on their customers. I got suspicious right away because they have never done that for me before. He had all my information but got the phone plan price wrong so I got even more suspicious. I would not confirm any of the information he had, just kept saying "hmmm" because I was mad at T-mobile and was not able to verbally unload on him due to being at work. Knowing I was at work, he still wanted me to stay on the line while he "checked the cell towers in my area". I panicked and hung up. I highly doubt the call was legit. I have now set my phone to not allow any calls through that aren't on my contact list and they go straight to voicemail. T-Mobile is a huge company. They had enough money to purchase Sprint but they couldn't make sure my personal information was protected better? I am livid and every time something like the phone call from yesterday happens I am even more furious all over again. I have done my research on other phone plans, I can't beat their price for the phone plan I have and a data breach can happen to anyone but I am the one who is ultimately paying the price for their mistake. How much is enough? Because I am just about there. I'm sorry this is so long but I wanted to let you all know how I was contacted by T-Mobile, that I was eventually able to get into McAfee and that scams/scammers are happening because of the data breach. Stay safe out there!
