Forum Discussion
T-Mobile Money
Anyone else finds it annoying that we cannot download transaction history from T-Mobile Money? Since T-Mobile blocks the Aggregators for Personal Capital, Quicken, Nerdwallet, Banktivity and Mint, it should at minimum allow it's customers to download a QFX, CSV or XLSX file. We could then import the data into a program of our own choosing to manage our financial prospects. Every other financial institution I have ever dealt with offers transaction history downloads. Even T-Mobile offers a download of the phone call and text usage. So why not offer with T-Mobile Money?
Valuable features and Great Customer Service is what keeps customers coming back. C'mon T-Mobile, get moving!
We hear what you're saying and we definitely want to help. This'll be something you'll want to bring up to our dedicated support line for T-Mobile MONEY. Please reach out using that link for help with your transaction history.
acfenmius wrote:
Without downloadable transactions, I will not even attempt to use T-mobile money. If I use one more account to keep my money, I need to integrate it for budgeting and tracking spending with all my other accounts.
I'm seriously considering not using my T-Mobile Money account and may even close it. I use Quicken and have a hard time making sure all my debit card transactions get in there, so reconciling is a royal pain. Bask Bank has an internet savings account that pays 4.25% annual. I've moved most of my cash from TMM to Bask. Why bother counting debit transactions to get 4% on $3000 when I use my credit union checking account and save at Bask? Both of those accounts do direct connect. In fact ALL of my other accounts download to Quicken. TMM has lost its value to me. Oh well.
pinon tree wrote:
Thanks for the info on BASK. I have already moved most money out of TMM because of the inability to track income and expenses without hand loading the data. Just not worth the time and hassle. The BASK connection looks like the final reason to cut this connection all together.
TMM was a good alternative back in the day but they didn’t keep up.
Agreed. TMM has not kept up. One caveat about Bask that's now paying 4.45% APY: Bask has issues connecting to some other institutions to push and pull money (ACH) transactions. For my institutions that Bask can't connect to (reports invalid RTN), I've been able to connect to Bask from those FIs. Not a big deal once I contacted Bask support and got the skinny. Best to you.
