T-Mobile only cares about new customers

I've been a customer for nearly 25 years and that kind of loyalty is rewarded with NOTHING! They could care less about existing customers. They wanted $600 down on IPhone 16 Pro Max even with a trade in. That's why I'm leaving for AT&T who offered the same iPhone 16 Pro Max PLUS the latest iPad Pro (13 inch) both with 512GB storage and both with no money down.