Forum Discussion
T MOBILE POSTPAID PDA unauthorized charge
- Hace 3 años
you will need to contact TMO..probably better off contacting whomever is your business account rep. the site here is primarily peer to peer with a handful of admins/moderators to keep things in order only..they do not have account access.
you can also try contacting them through Facebook or Twitter rather than calling in..calling in=tier 1 support where FB/Twitter land you with tier 2 support.
Same here. My daughter came over this morning wonting my help with this issue that screams scam to me. This morning the took $686.62 and like ten minutes later another $229. I call T-Mobile and all I got was a run around with them and not help. Then I reached out to her online back with Chimes and guess what ,same thing. I was thinking Chimes and T- mobile working together. And the bad thing about it all is wait for it...she doesn't even have an account with them ever...she uses a government phone. And she just activated her Chimes card earlier this morning, so please tell me how did T-Mobile get her information to take her money from her card. And why take money when that person doesn't have an account with this phone company. Something weird is going on and I don't have the first clue in handling and getting my daughter money back. Any Ideas please anyone
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