Forum Discussion

Dlynn's avatar
Dlynn
Network Novice
Hace 3 años

Tmobile home internet bill

I've been trying to login into the my T-Mobile app to view my bill but it keeps asking to link my phone number to it but I do not have a T-Mobile phone service, only the home internet. Any help on trying to get past the phone number link thing? Ps I've tried my number already 

  • Is there one set fee for the gateway device or am I also charged per device connected?

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    magenta10613832 wrote:

    When you access the router via http://192.168.12.1 you will see the phone number associated with your device (Modem/Router) there.

     

    ¿Dónde?

     

  • magenta10613832's avatar
    magenta10613832
    Transmission Trainee

    Sorry about that! The number only appears under devices in the T-Mobile app out on the T-Mobile web page. When logging into either (app or browser interface), you are given the option of using your phone number or email address as a user name.

  • magenta10613832's avatar
    magenta10613832
    Transmission Trainee

    Give customer support a call at 800-937-8997 and they should be able to help if you can’t use email address as a user name.