Forum Discussion
TMobile Overcharges everytime
Nov 2016 I took their Thanksgiving $120 4-lines and unlimited data. The first bill was already over charged by $60. Everytime I call they say that my bill is $180 because I had to pay for the ...
We definitely don't want you to be frustrated with anymore. I think I know what offer you're talking about. I believe it was the Friends and Family 2 lines on Us. Are you signed up with a T-Mobile ONE tax exclusive or a Simple Choice plan? I know there's specifics around this promo in order to get it. In order to dig into this a bit further, we'd need to have a Care rep take a look at your account. You should try reaching out to our T-Force team using the Facebook or Twitter links in my badge or on our Community-2153 .
They did the same thing to me and it took well over a year to resolve. Honestly the only way I finalized everything barely and never actually got what I wanted was by contacting my states consumer protection authority.
