Forum Discussion
TMobile Overcharges everytime
Nov 2016 I took their Thanksgiving $120 4-lines and unlimited data. The first bill was already over charged by $60. Everytime I call they say that my bill is $180 because I had to pay for the ...
We definitely don't want you to be frustrated with anymore. I think I know what offer you're talking about. I believe it was the Friends and Family 2 lines on Us. Are you signed up with a T-Mobile ONE tax exclusive or a Simple Choice plan? I know there's specifics around this promo in order to get it. In order to dig into this a bit further, we'd need to have a Care rep take a look at your account. You should try reaching out to our T-Force team using the Facebook or Twitter links in my badge or on our Community-2153 .
TMobile flat out lied though and were simply trying to make sales. The entire Nov 2016 thing should be fully assessed because at least one associate rep went back for training.
