Forum Discussion

Justice2023's avatar
Justice2023
Roaming Rookie
Hace 10 meses

Tmobile sent me paid off phones then put them on a payment plan once i wanted them unlocked!

First they sent phones to the incorrect address. They took an entire month to investigate. Then they said they were gonna make it right and send new ones that were completely paid off. Once I asked for these phones to be unlocked they switched the imei numbers on the old phone payment plans and suddenly I owe money on them. Corrupt! Voice and messages available if you email me back

  • no one in here to assist. you’ll need to either call TMO or contact them through Facebook/Twitter.

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    They sent you phones to replace the ones you didn't get at no cost. Not that they were giving you the phone for free. It's pretty obvious they'd do that and not give the actual phones for free.