Forum Discussion
Upgrade Phone without changing number
I was trying to upgrade my phone and add a line but the only option to upgrade my phone is trying to make me change my phone number; can i upgrade my phone and add a line for my old phone but keep my...
pd3232 wrote:Well it matters if you are trying to upgrade your device on the website --- ridiculous message saying "number in use by t-mobile user;can't transfer number to t-mobile" --- no kidding - it's my phone number. I have been impressed with T-Mobile online upgrades (3 in the last 18 months) but now it's just gone sideways - will have to go into store to upgrade my phone. You can say it doesn't matter but when the on-line system is giving you a new number it seems little like there isn't any going back ~ you risk losing your current phone number.
The OP wants to buy a new phone and add a new line for his old phone so in their instance it doesn't matter if it's physical Sims
