Forum Discussion
USPS lost my trade in phone needed for a rebate
I purchased an iphone 11. It has a rebate of $580. The rebate requires a trade in, and I mailed in my old iphone 6s to Assurant with the prepaid label given at time of purchase. The trackin...
This is the second time I am dealing with USPS not delivering my trade-in to Assurant. I recently traded in my Samsung Galaxy S9 for a new Samsung Galaxy S21. They supposedly to deliver two days ago, but still showing "En tránsito, demorado" on USPS.com. I have contacted T-Mobile and they told me to wait for 10 days. Then, I decided to email USPS and the supervisor emailed me back and told me they might have delivered my package but forgot to "scan it". In addition, she asked me to contact T-Mobile or Assurant to see if they have received my old phone. This is very frustrating and stressful.
