Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
I've been dealing with this for over a month now and it's super frustrating because I almost exclusively use my speakerphone. everyone at T-Mobile and LG act like they have never heard of this before and so I have gotten no support or help to resolve this. Everybody keeps talking about network settings and clearing the cache when it's clearly a device issue. I have also seen the same problems on Verizon and AT&t forums.
