Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
unfortunately i'm not sure anyone at t mobile cares. between texting and calling in i have spoken to them about 8 to 10 times. every time i have to explain the situation all over again so obviously they dont leave notes on customers accounts. also everytime they act shocked and act like they have never heard of this before.
