Forum Discussion
fluffitude
Hace 5 añosNetwork Novice
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
- Hace 5 años
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
tmo_ian
Hace 5 añosAdministrador de la comunidad
Hey all! We've heard back from our support teams and they're aware of this and are working with LG to correct it. We've also confirmed that a replacement won't resolve the issue. In the meantime, they're recommending using the device off of speakerphone, like with a headset or Bluetooth speaker.
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