Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
I'm still having the issue. Got it replaced twice now. Still have the issue. I called TMobile and they promised me a new phone, not a refurbished one. Just needed 48 hours to process my order. They never called me back or gave me my phone. Now they're saying that manager is not responding for whatever reason. And will not acknowledge the promise of giving me a new phone. Thanks t-mobile. Loyal customer for 13 years. Now I'm going to leave because of your poor service and promises. Goodbye and good riddance.
