Forum Discussion
What happened to the long discusion on the new pricing?
There was a very long thread about the new $5 increase on accounts that were told their rate was locked for life. When I went to see it today, it now says I do not have access to that thread. Can oth...
Hey everyone. I sincerely apologize. There were a ton of conversations all over the place for the same topic, so I consolidated a lot of them into one thread. I intended to make the information a little easier to find without having to read a bunch of different threads.
Unfortunately, I didn't realize that I must have mixed up another setting and hid the board altogether. I will totally own up to that as my mistake. I just fixed the board, and you should now be able to see that conversation as well as all the other posts on the Postpaid>Billing board.
Again, I am so sorry for my mix up. Thank you for pointing out that you couldn't see it so I could fix it. I want everyone to be able to come to the Community and have their voices heard.
I just got a call from T-Mobile "corporate' in regard to my BBB complaint. They are now telling me that I signed up during a window (something from 2017 to 2021) which they are calling "no-contract", meaning, according to them, that they can change my price anytime they want. This is total crap, as no where when I signed up did it say that. I asked for a copy of that, and they don't seem to have it. How convenient. To add insult to injury, he tried to tell me that no phone company would ever offer a plan where the price could not be raised. Seriously? So the ads, the text on-line, the discussion when I signed up was all just lies? That sounds like bait and switch to me.
I am going to escalate my BBB complaint and ask that it be posted with into about T-Mobile. People need to know that while their network may be decent. they are a company we can no longer trust.
I will never recommend this to anyone again, that is for sure.
