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majorhavoc's avatar
majorhavoc
Transmission Trainee
Hace 7 meses

What happened to the long discusion on the new pricing?

There was a very long thread about the new $5 increase on accounts that were told their rate was locked for life. When I went to see it today, it now says I do not have access to that thread. Can others still see it? I'm curious if it's pulled entirely or I have been kicked off it for some reason?

This link used to work. Do others still have access? And if I've been booted, how do I appeal that and to who?

 

https://community.t-mobile.com/accounts-services-4/price-lock-57541

  • Hey everyone. I sincerely apologize. There were a ton of conversations all over the place for the same topic, so I consolidated a lot of them into one thread. I intended to make the information a little easier to find without having to read a bunch of different threads.

    Unfortunately, I didn't realize that I must have mixed up another setting and hid the board altogether. I will totally own up to that as my mistake. I just fixed the board, and you should now be able to see that conversation as well as all the other posts on the Postpaid>Billing board. 

    Again, I am so sorry for my mix up. Thank you for pointing out that you couldn't see it so I could fix it. I want everyone to be able to come to the Community and have their voices heard. 

  • majorhavoc's avatar
    majorhavoc
    Transmission Trainee
    HeavenM wrote:

    Hey everyone. I sincerely apologize. There were a ton of conversations all over the place for the same topic, so I consolidated a lot of them into one thread. I intended to make the information a little easier to find without having to read a bunch of different threads.

    Unfortunately, I didn't realize that I must have mixed up another setting and hid the board altogether. I will totally own up to that as my mistake. I just fixed the board, and you should now be able to see that conversation as well as all the other posts on the Postpaid>Billing board. 

    Again, I am so sorry for my mix up. Thank you for pointing out that you couldn't see it so I could fix it. I want everyone to be able to come to the Community and have their voices heard. 

    Thank you HeavenM. I appreciate you letting us know. I see the line working again. Appreciate the fix. 

     

    Cheers