Forum Discussion

jjes2000's avatar
jjes2000
Network Novice
Hace 7 meses

What in the world is going on with TMObile supoort

What in the world is going on with TMObile supoort   I waited 2 hours they called back and then put me on hold again . WHAT IS GOING ON PEOPLE? 

  • jjes2000 wrote:

    What in the world is going on with TMObile supoort   I waited 2 hours they called back and then put me on hold again . WHAT IS GOING ON PEOPLE? 

    They're overloaded with phone calls of people upset with the price hike on grandfathered plans would be my guess.

  • gramps28's avatar
    gramps28
    Router Royalty
    jjes2000 wrote:

    What in the world is going on with TMObile supoort   I waited 2 hours they called back and then put me on hold again . WHAT IS GOING ON PEOPLE? 

    They're overloaded with phone calls of people upset with the price hike on grandfathered plans would be my guess.

  • Tsuter's avatar
    Tsuter
    Network Novice

    Better than what happened to me.  Was on the phone with them for an hour, they got upset and hung up on me!  T-Mobile is deteriorating by the second…customer service is awful!

  • Customer service is busy, people are calling in because of the price increase on some of the older plans…..